When she was still in wrestling school she created her own opportunity in WWE, sending an email to WWE asking to be an extra the next time they came through Boston. Her trainers told her she wasn’t ready but she sent the email herself anyways and got the call. She says that too many people wait for opportunities to fall in their lap, when they need to be proactive and make those opportunities happen.
When she started working in NXT her initial character was a happy-go-lucky babyface, and she wasn’t comfortable talking then at all. Dusty Rhodes wanted her to be sassy all along, and when she cut her first promo as ‘The Boss’ that sassiness finally came out. All of a sudden she became very comfortable on the mic.

Banks is working as a babyface right now, but Austin admits that he prefers watching her as a heel because he thinks her character is more effective as a heel. Banks says she enjoys working as a heel very much, and admits that she’s more comfortable in that role because she believes she can act more naturally as a heel. The one thing that she does really enjoy about being a babyface is seeing all the young kids dressing up as her and cheering for her.
She believes that the high point of her career up to this point was her NXT Takeover match against Bayley, and Austin thinks that was one of the best matches of that year. She admits that she still gets nervous every time she’s about to go out to the ring, and she has to remind herself that she belongs in that situation so she has nothing to worry about.